Approximately 3.2 million units of Bissell’s Steam Shot steam cleaners are being voluntarily recalled due to a potential burn hazard.
Bissell announced the recall Thursday, saying its Steam Shot handheld steam cleaners with model series numbers 39N7 and 2994 can push out hot water or steam during use or while heating up, potentially causing a burn injury.
Bissell is recalling about approximately 3.2 million units of their Steam Shot steam cleaners due to a potential burn hazard.
CPSC
In a statement to “Good Morning America,” Bissell said in part, “At BISSELL, we are passionate about designing safe and reliable cleaning products. Consumer safety is our top priority and we are working in full cooperation with the U.S. Consumer Product Safety Commission (CPSC) to voluntarily recall Steam Shot Handheld Steam Cleaners.”
According to the Consumer Product Safety Commission, the company said it has received 183 reports of hot water or steam expelling from Steam Shot units so far and 157 reports of minor burn injuries.
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Bissell’s Steam Shot steam cleaners were manufactured in China and sold at major retailers including Target, Walmart, and national department and home goods stores. The recalled cleaners were also sold online on Bissell’s website and retailer sites like Amazon, HSN and other websites from August 2008 to May 2024. They were priced between $35 and $40 for one steam cleaner or $70 for a two-pack of the cleaners.
Bissell recommends customers stop using any recalled Steam Shot cleaners immediately, even if the product appears fine to use. The recalled cleaners have the words “STEAM SHOT” or “POWER STEAMER” printed on the side of the units and have model numbers printed on the product rating label on the bottom of the units.
Bissell’s Steam Shot steam cleaners impacted by the recall include those within the 39N7 and 2994 model series.
CPSC
Impacted customers can register for the recall at www.bissell.com/steamshotrecall and visit the site for more instructions on how to properly cut the recalled product’s cord before disposing of it. Bissell is offering impacted customers a $60 credit to the company’s website or a $40 refund for the recalled product.
To contact Bissell, customers can call 855-417-7001 toll-free from 9 a.m. to 9 p.m. ET Monday through Friday and 9 a.m. to 8 p.m. ET on Saturday. Customers may also email [email protected] or visit www.BISSELL.com/steamshotrecall or www.BISSELL.com and click on “Product Recalls” for more information.
Bissell, a well-known household cleaning product manufacturer, has recently issued a recall for more than 3 million of its Steam Shot steam cleaners. The recall comes after reports of the steam cleaners posing a potential burn hazard to users.
The affected steam cleaners were sold between 2012 and 2021 at various retailers, including Amazon, Walmart, and Target. The recall includes both the handheld and upright models of the Steam Shot steam cleaner.
According to the Consumer Product Safety Commission (CPSC), the issue with the steam cleaners is that they can build up excessive pressure inside the unit, causing the steam chamber to burst open and potentially injure the user. There have been multiple reports of burns and other injuries resulting from this defect.
Bissell is urging customers who own one of the recalled steam cleaners to stop using it immediately and contact the company for a free replacement or refund. Customers can contact Bissell directly at 1-800-263-2535 or visit their website for more information on how to return the product.
In the meantime, Bissell is working closely with the CPSC to ensure that all affected steam cleaners are removed from the market and that customers are properly compensated for any damages or injuries caused by the defective product.
It is important for consumers to take this recall seriously and discontinue use of the affected steam cleaners to avoid any potential injuries. Bissell is committed to ensuring the safety of its customers and is taking swift action to rectify the situation.
In conclusion, if you own a Bissell Steam Shot steam cleaner that falls under the recall, do not hesitate to contact the company for a replacement or refund. Your safety is paramount, and Bissell is dedicated to resolving this issue promptly and effectively.
