Video shows Delta baggage handlers tossing college team’s golf clubs
The airline has apologized after video from the East Tennessee State golf team went viral shows baggage handlers tossing the team’s equipment onto the tarmac while unloading the plane.
May 23, 2024
A recent video circulating online has sparked outrage among golf enthusiasts and travelers alike, as it shows Delta baggage handlers carelessly tossing a college team’s golf clubs onto a conveyor belt at an airport. The footage, captured by a bystander, has raised concerns about the treatment of valuable and delicate sports equipment by airline staff.
In the video, several Delta employees can be seen roughly handling the golf bags, throwing them onto the conveyor belt without any regard for their contents. The bags are visibly damaged as they hit the ground, causing alarm among viewers who understand the importance of properly caring for expensive golf clubs.
The college team, who were on their way to a tournament, expressed their disappointment and frustration upon discovering the mistreatment of their equipment. They had entrusted Delta with their valuable belongings, only to have them mishandled and potentially damaged in the process.
This incident highlights the importance of proper training and supervision for airline staff, especially those responsible for handling passengers’ luggage. Golf clubs are not only expensive but also delicate items that require careful handling to prevent damage. Airlines have a responsibility to ensure that their employees are properly trained to handle all types of luggage, including sports equipment.
In response to the video, Delta released a statement apologizing for the incident and promising to investigate the matter further. They emphasized their commitment to providing excellent customer service and ensuring the safe transport of passengers’ belongings.
Travelers are advised to take extra precautions when traveling with valuable or delicate items such as golf clubs. It is recommended to pack them securely in a hard case or padded bag to protect them from rough handling during transit. Additionally, travelers should consider purchasing insurance for their sports equipment to cover any potential damages that may occur during travel.
Overall, this incident serves as a reminder of the importance of proper handling and care when it comes to transporting luggage, especially valuable items such as golf clubs. Airlines must take responsibility for ensuring that their employees are trained to handle passengers’ belongings with care and respect to prevent incidents like this from happening in the future.
